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Action or Check DXP-1000 Player to see if: |
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| Power does not turn on or suddenly turns off |
Make sure the AC Power cord is securely plugged into an AC outlet. Turn the power off and then back on.
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| Battery pack is in place but the power does not turn on or suddenly turns off |
Check that the battery pack is charged. If not, recharge it. |
| Remote control does not work |
Check that the battery is inserted in the "+" and "-" directions properly. The batteries may be dead. Replace them with new batteries. Check that the signal transmission is directed at the remote control sensor on the DVD player. |
| Picture noise / distorted |
1. Disc is dirty or damaged. Clean the disc or try another disc
2. Reset the color system of the DVD unit or the TV set to match
3. Try to directly connect the DVD unit to the TV set instead of via other components like a VCR.
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| Picture not full screen |
1. Select the screen format. Enter SETUP MENU ? (TV DISPLAY)
2. Select the screen format from DVD disc menu |
| Cannot SKIP or SEARCH |
1. Some discs are programmed to not allow users to SKIP or SEARCH forward at some sections, especially at the beginning WARNING section
2. Single Chapter disc cannot apply SKIP function |
| No sound or Sound output not complete |
1. The TV and amplifier has been powered on and correctly set
2. The TV and amplifier system connections are secure and correctly match the players output
3. Press AUDIO button to select other audio tracks output of disc
4. The MUTE function of the DVD, TV or amplifier has be activated
5. There will be no sound output during REVERSE PLAY / PAUSE / STEP / SLOW / SEARCH
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| No surround sound |
1. Check if the player audio output has been changed to Analog |
| MP3 disc no sound or noise |
1. When program files or other data files are mixed with MP3 files in the same disc, the unit may play the non-MP3 files with noise or no sound
2. Check the disc, to see if all the files on disc are MP3 files
3. Skip the file, or try the another file |
| Remote control does no function |
1. Remove any obstacles between the remote and the unit
2. Point the remote at the remote sensor on the unit
3. Check the batteries of the remote control had been loaded with correct polarities
4. Replace the batteries of the remote control |
| I cannot seem to activate preferences from the Main Page of the Setup Menu. It is grayed out and will not respond. |
When there is a disk in the tray, Preferences can not be activated. Simply remove the disk from the tray and you will be able to select Preferences. |
| When I try to play a video file, the screen is blank. The connections are all correct and the disk is playing, but there is no video. |
It is quite possible the video button was pressed by accident. Just press the video button and the video function will return. |
| Should “out of synch” symptoms occur, use the following solution. |
DivX and Xvid Video files encoded using VBR (variable bit rate) may result in the audio and video to be out of synch during playback on some consumer players. It is best to use CBR (constant bit rate) when encoding. Should “out of synch” symptoms occur, the following solution should be used.
- Via the remote control, press the "FAST FORWARD" button, (>>)
- After a few frames pass, press the "ENTER" button, (ENTER)
- Audio and Video should now be in synch
- If not, repeat steps 1 & 2
- Still not in synch?
- Via the remote control, press the "FAST REVERSE BACKWARD" button (<<)
- After a few frames pass, press the "ENTER" button, (ENTER)
- Audio and Video should now be in synch
- If not, repeat steps 6 & 7
Note: This may not work on the first try, try each method at least 3 times and may not work on some files encoded with VBR. |
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